100% Satisfaction Guarantee

We are confident that you will love our products. But we know that buying online can be tricky, or you may not be sure if you plan to breastfeed once bub arrives.

Our Guarantee is simple:  If after receiving your completed order, you are not satisfied with our products for any reason, or if you no longer require the products, please contact us immediately and we will either correct the situation or provide a refund, your choice.

If requesting a refund, simply contact us at info@mumasil.com.au within 90 days of purchase. 

Returns & Shipping

You will be responsible for arranging and paying for your own shipping costs for returning your item. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted (usually 3 business days). If you’ve done all of this and you still have not received your refund yet, please contact us at info@mumasil.com.au.